Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Characteristic:
Parts
Service Description:
24x7x4
Service Details:
- On-site ADTRAN representative within 4 hours any time, any day of the year upon verification of hardware failure or problem
- On-site replacement unit within 4 hours any time, any day of the year upon verification of hardware problem or failure
Provided Support:
Phone Support
Service Availability:
- 24 x 7 Parts Only
- 24 x 7 Phone Support
Service Response Time:
- 4 Hour - Parts Only
- 30 Minute - Phone Support
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
- ATLAS 890 System