Adtran 1100AMBSC52M3T1 Service Contract

Adtran ACES 1 Year - Adtran ACES Support Program - 1 Year - Service - 24 x 7 x 4 Hour - Exchange - Parts - Electronic and Physical

Gives you complete peace of mind and confidence in your results
Features emergency consulting service that helps you handle any mishaps
Electronic and Physical service sub type for better usability and increased efficiency
Parts service characteristics for better reliability and ensure maximum productivity
24 x 7 Emergency Consulting service availability for timely completion with increased dependability
4 Hour - Parts Replacement service response time for timely completion with increased dependability
1 Year service duration to ensure maximum dependability and accurate results

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$7,320.45

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Overview

Adtran ACES 1 Year Service Contract Model Overview

ACES 1 Year NBD On-site Maintenance providing: 1 hour response time into technical support, access to software upgrades and patches, and next business day hardware replacement with ACES on-site representative, available Monday through Friday, 7 am until 7 pm CT

Adtran 1100AMBSC52M3T1 Service Contract Overview

ACES 1 Year 7x24x4 Remote Maintenance providing: 30 minute response time into technical support, access to software upgrades and patches, and four hour hardware replacement, available 24 hours a day, 7 days a week.

Detailed Specs

Service Information

Service Main Type:

Exchange

Service Sub Type:

Electronic and Physical

Service Characteristic:

Parts

Service Description:

24x7x4 Hour

Service Details:

ADTRAN Technical Support SLA
Hardware Replacement SLA
Access to Technical Support
7x24x365 Emergency after hours support
Access to Software Releases and Patches
Automatic Configuration Backup
Eligible for Discounted Remote Professional Services Vouchers (PSVs)

Provided Support:

Emergency Consulting
Parts Replacement
New Releases Update
Software Upgrade
Configuration

Service Availability:

24 x 7 Emergency Consulting
12 x 5 Technical Support

Service Response Time:

4 Hour - Parts Replacement

Service Duration:

1 Year

Product Supported:

Bluesocket Controllers:

BSC-5200
BSC-5200 (Fiber)

Item Numbers

UNSPSC: 81111805

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The Adtran 1100AMBSC52M3T1 Service Contract is also known as ADN-1100AMBSC52M3T1

Adtran 1100AMBSC52M3T1 Service Contract

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