Adtran 1100AMPHOM2T1 Service Contract

Adtran ACES 1 Year - Adtran ACES Support Program - 1 Year - Service - 12 x 5 Next Business Day - Exchange - Parts - Electronic and Physical

Gives you complete peace of mind and confidence in your results
Emergency Consulting service included to resolve your problems
Electronic and Physical service sub type for better reliability and ensure maximum productivity
Parts service characteristics for better usability and increased efficiency
24 x 7 Emergency Consulting service availability to better accommodate your requirements and scheduling
Next Business Day - Parts Replacement service response time for your convenience with maximum efficiency
1 Year service duration to ensure maximum efficiency and precise results

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Overview

Adtran ACES 1 Year Service Contract Model Overview

ACES 1 Year NBD On-site Maintenance providing: 1 hour response time into technical support, access to software upgrades and patches, and next business day hardware replacement with ACES on-site representative, available Monday through Friday, 7 am until 7 pm CT

Adtran 1100AMPHOM2T1 Service Contract Overview

ACES 1 Year NBD Remote Maintenance providing: 1 hour response time into technical support, access to software upgrades and patches, and next business day hardware replacement, available Monday through Friday, 7 am until 7 pm CT

Detailed Specs

Service Information

Service Main Type:

Exchange

Service Sub Type:

Electronic and Physical

Service Characteristic:

Parts

Service Description:

12x5xNext Business Day

Service Details:

ADTRAN Technical Support SLA
Hardware Replacement SLA
Access to Technical Support
7x24x365 Emergency after hours support
Access to Software Releases and Patches
Automatic Configuration Backup
Eligible for Discounted Remote Professional Services Vouchers (PSVs)

Provided Support:

Emergency Consulting
New Releases Update
Configuration
Parts Replacement
Software Upgrade

Service Availability:

24 x 7 Emergency Consulting
12 x 5 Technical Support

Service Response Time:

Next Business Day - Parts Replacement

Service Duration:

1 Year

Product Supported:

IP SoftPhone 5 Pack

Item Numbers

UNSPSC: 81111805

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The Adtran 1100AMPHOM2T1 Service Contract is also known as ADN-1100AMPHOM2T1

Adtran 1100AMPHOM2T1 Service Contract

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