Adtran 1100AMTAGSM5T3 Service Contract

Adtran ACES 3 Year - Adtran ACES Support Program - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical

Gives you complete peace of mind and confidence in your results
Features emergency consulting service that helps you handle any mishaps
On-site support guarantees quick solutions with on-site availability of experts
Electronic and Physical service sub type for better reliability and ensure maximum productivity
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
24 x 7 Emergency Consulting service availability to better accommodate your requirements and scheduling
30 Minute - Technical Support SLA service response time for timely completion with increased dependability
3 Year service duration to ensure maximum dependability and accurate results

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$1,981.08

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Overview

Adtran ACES 3 Year Service Contract Model Overview

ACES 3 Year Year NBD On-site Maintenance providing: 1 hour response time into technical support, access to software upgrades and patches, and next business day hardware replacement with ACES on-site representative, available Monday through Friday, 7 am until 7 pm CT

Adtran 1100AMTAGSM5T3 Service Contract Overview

ACES 3 Year 7x24x4 On-site Maintenance providing: 30 minute response time into technical support, access to software upgrades and patches, and four hour hardware replacement with ACES on-site representative, available 24 hours a day, 7 days a week

Detailed Specs

Service Information

Service Main Type:

Maintenance

Service Sub Type:

Electronic and Physical

Service Characteristic:

Parts & Labor

Service Description:

24x7x4 Hour

Service Details:

ADTRAN Technical Support SLA
Hardware Replacement SLA
Access to Technical Support
7x24x365 Emergency after hours support
Access to Software Releases and Patches
Automatic Configuration Backup
Eligible for Discounted Remote Professional Services Vouchers (PSVs)

Provided Support:

Emergency Consulting
New Releases Update
Configuration
Parts Replacement
Repair
Software Upgrade

Service Availability:

24 x 7 Emergency Consulting
12 x 5 Technical Support
24 x 7 Repair
24 x 7 Parts Replacement

Service Response Time:

30 Minute - Technical Support SLA

Service Location:

On-site

Service Duration:

3 Year

Product Supported:

NetVanta Switch:

Total Access 916 (2nd Gen)
Total Access 612, SHDSL (3rd Gen)
3430 with Session Border Controller
Total Access 612, SHDSL w/DSX (3rd Gen)
6330, 8 FXS
6240 8 FXS, 60 CH DSP
6310
6330, 16 FXS

Item Numbers

UNSPSC: 81111805

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The Adtran 1100AMTAGSM5T3 Service Contract is also known as ADN-1100AMTAGSM5T3

Adtran 1100AMTAGSM5T3 Service Contract

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