Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
24x7x30 Day
Service Details:
- iSupport / Service Desk
- Hotline support
- Software Patches & Maintenance Releases
- Major Version Releases (including new features)
Provided Support:
- Parts Replacement
- Repair
- New Releases Update
- Remote Technical Support
Service Availability:
- 24 x 7 Parts & Labor
- 24 x 7 Remote Technical Support
Service Response Time:
30 Day - Repair
Service Duration:
1 Year
Product Supported:
EMS/FULL/SERVER/PACK_JW