AudioCodes ACTS24X7-M26_S4/YR Service Contract

AudioCodes - AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Protects your investment and adds value with increased reliability
Features remote technical support service for dependable efficiency with peace of mind
On-site service location for better usability and increased efficiency
Electronic and Physical service sub type for better reliability and ensure maximum productivity
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
24 x 7 Phone Support service availability for timely completion with increased dependability
1 Year service duration to ensure maximum productivity and deliver timely results

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AudioCodes ACTS24X7-M26_S4/YR Service Contract

Overview

AudioCodes Parts Accessory Model Overview

Products and parts from AudioCodes.

AudioCodes ACTS24X7-M26_S4/YR Service Contract Overview

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.

Detailed Specs

Service Information

Service Main Type:

Maintenance

Service Sub Type:

Electronic and Physical

Service Characteristic:

Parts & Labor

Service Description:

24x7

Service Details:

Level 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day, 7 days a week) for problems of Urgent Priority Level, and Monday-Friday, 8:00 AM - 5:00 PM (Customer local time, Holidays excluded) for all other priority levels' problems.

Provided Support:

Remote Technical Support
Web Knowledge Base Access
Phone Support
New Releases Update
Repair & Return
Parts Replacement
Software Upgrade
Hardware Upgrade
Software Update

Service Availability:

24 x 7 Phone Support
24 x 7 Web Knowledge Base Access
24 x 7 Remote Technical Support

Service Location:

On-site

Service Duration:

1 Year

Product Supported:

AudioCodes Mediant 2600 Session Border Controller

Item Numbers

UNSPSC: 81111805

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The AudioCodes ACTS24X7-M26_S4/YR Service Contract is also known as AUC-ACTS24X7M26KS4

AudioCodes ACTS24X7-M26_S4/YR Service Contract

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