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AudioCodes ACTS24X7-M26_S4/YR Service Contract

AudioCodes  -  AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical
  • Protects your investment and adds value with increased reliability
  • Features remote technical support service for dependable efficiency with peace of mind
  • On-site service location for better usability and increased efficiency
  • Electronic and Physical service sub type for better reliability and ensure maximum productivity
  • Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
  • 24 x 7 Phone Support service availability for timely completion with increased dependability
  • 1 Year service duration to ensure maximum productivity and deliver timely results
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$4,102.57
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AudioCodes Parts Accessory Model Overview
Products and parts from AudioCodes.
AudioCodes ACTS24X7-M26_S4/YR Service Contract Overview
AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
24x7
Service Details:
Level 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day, 7 days a week) for problems of Urgent Priority Level, and Monday-Friday, 8:00 AM - 5:00 PM (Customer local time, Holidays excluded) for all other priority levels' problems.
Provided Support:
  • Remote Technical Support
  • Web Knowledge Base Access
  • Phone Support
  • New Releases Update
  • Repair & Return
  • Parts Replacement
  • Software Upgrade
  • Hardware Upgrade
  • Software Update
Service Availability:
  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Remote Technical Support
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
AudioCodes Mediant 2600 Session Border Controller
Item Numbers
UNSPSC: 81111805
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The AudioCodes ACTS24X7-M26_S4/YR Service Contract is also known as AUC-ACTS24X7M26KS4

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