AudioCodes ACTS24X7-M3K_S14/YR Service Contract

AudioCodes Mediant 600 - AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Service offers a dependable assurance solution with maximum productivity
Remote Technical Support service included to resolve your problems
Get valuable support at your doorstep without traveling one bit
Electronic and Physical service sub type for better usability and increased efficiency
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
24 x 7 Phone Support service availability to better accommodate your requirements and scheduling
1 Year service duration to ensure maximum dependability and accurate results

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AudioCodes ACTS24X7-M3K_S14/YR Service Contract

Detailed Specs

Service Information

Service Main Type:

Maintenance

Service Sub Type:

Electronic and Physical

Service Characteristic:

Parts & Labor

Service Description:

24x7

Service Details:

Level 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day, 7 days a week) for problems of Urgent Priority Level, and Monday-Friday, 8:00 AM - 5:00 PM (Customer local time, Holidays excluded) for all other priority levels' problems.

Provided Support:

Remote Technical Support
Web Knowledge Base Access
Phone Support
New Releases Update
Repair & Return
Parts Replacement
Software Upgrade
Hardware Upgrade
Software Update

Service Availability:

24 x 7 Phone Support
24 x 7 Web Knowledge Base Access
24 x 7 Remote Technical Support

Service Location:

On-site

Service Duration:

1 Year

Item Numbers

UNSPSC: 81111805

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The AudioCodes ACTS24X7-M3K_S14/YR Service Contract is also known as AUC-ACTS24X7M3KS14YR

AudioCodes ACTS24X7-M3K_S14/YR Service Contract

Need a different version? See all AudioCodes Mediant 600 Service Contracts

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