Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Labor
Service Description:
9x5
Service Details:
- Unlimited iSupport / Service Desk
- 8:00-17:00, M-F Hotline support
- 8:00-17:00, M-F Remote Technical Support
Provided Support:
- Remote Technical Support
- Web Support
- Phone Support
- New Releases Update
- Repair & Return
- Escalation Support
Service Availability:
- 9 x 5 Phone Support
- 24 x 7 Web Support
- 9 x 5 Remote Technical Support
Service Duration:
1 Year