Cisco CON-OSE-SMS-1 Service Contract

Cisco Service Contracts - Cisco SMARTnet - Service - 8 x 5 x 4 - On-site - Maintenance - Parts & Labor - Physical

Provides reliable support to resolve all your technical issues
On-site support guarantees quick solutions with on-site availability of experts
Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
8 x 5 service availability for your convenience with maximum efficiency
4 Hour service response time for your convenience with maximum efficiency

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$10.86

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Service Information

Service Main Type:

Maintenance

Service Sub Type:

Physical

Service Characteristic:

Parts & Labor

Service Description:

8x5x4

Service Details:

Software support includes maintenance, minor and major updates for your licensed feature set
Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required during the standard work week

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Provided Support:

Service Availability:

8 x 5

Service Response Time:

4 Hour

Service Location:

On-site

Product Supported:

Item Numbers

UNSPSC: 81111805

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The Cisco CON-OSE-SMS-1 Service Contract is also known as CSC-CONOSESMS1