Service Main Type:
Maintenance
Service Characteristic:
Parts
Service Description:
24x7x4
Service Details:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Provided Support:
- New Releases Update
- Web Knowledge Base Access
- Phone Support
- Email Support
Service Availability:
24 x 7
Service Response Time:
4 Hour
Service Location:
Carry-in
Service Duration:
1 Year
Product Supported:
- WS-C4503: Cisco Catalyst 4500 Chassis (3-Slot),fan, no p/s
- WS-C4503-S2+48GB: Cisco Catalyst 4503 Bundle, 1x 1000AC, 1x S2+, 1x WS-X4548-GB-RJ45
- WS-C4503-RF: Cisco Cat4500 Chassis (7-Slot), fan, no p/s Refurbished
- WS-C4503-S2+48V: Cisco Catalyst 4503 Bundle, 1x 1300AC, 1x S2+, 1x WS-X4148-RJ45V