Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Details:
- An HP-trained technician travels to your site and provides all labor, parts, and materials necessary to replace your maintenance kit and clean your printer
- HP may use re-manufactured parts that are equivalent to new in performance; replaced parts become the property of HP
- The repair commitment is complete on your printer when the technician replaces the maintenance kit and successfully prints a test page
- The printer must be operating properly before the kit can be installed
- No monthly service contracts; Customer pays only when service is needed
- HP Customer Care Call Center will schedule the service during normal business hours (8:00 am-5:00 pm) at the Customer's convenience
Provided Support:
- Phone Support
- Parts Replacement
- Cleaning
Service Response Time:
Next Day - Parts Replacement
Service Location:
On-site
Service Duration:
1 Incident
Product Supported:
HP LaserJet Enterprise 600 Series Printers:
- M601dn
- M601n
- M602dn
- M602n
- M602x
- M603dn
- M603n
- M603xh