Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
12x5xNext Business Day
Service Details:
- You experience printer problems or failure
- Call Lexmark's Technical Support Centre from 9:00 am to 9:00 pm EST, Monday through Friday
- A trained technician will try to solve your problem by phone
- If the problem cannot be solved over the phone, we will make arrangements to have a service technician dispatched to repair your printer
- Repairs will normally be made the next business day if you call us before 5:00 pm, EST
- Support Period: 2nd year
Provided Support:
- Repair
- Parts Replacement
- Phone Support
Service Availability:
12 x 5 Phone Support
Service Response Time:
Next Business Day - Repair & Replacement
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
Lexmark Printer:
- MS811n
- MS811dtn