Service Main Type:
Technical
Service Description:
24x7
Provided Support:
- Self Service Support
- E-learning
- License Chat
- Knowledge Base Access
- User Forum
- Access to New Device Driver Packs
- Access to New Product Versions
- Reseller Access to Customer Dashboard
- 100% Trade-in Credit When Upgrading
- Push Notifications and Smart Connect
- Email Support
- Phone Support
- Case Management Tool
- Committed Response Times
- Live Chat
- Dedicated Account Manager
Service Duration:
1 Year
Product Supported:
Milestone System Standard Conditions-25