Improved Delivery Tracking for Quaker

Posted September 21, 2011

In need of a more efficient delivery and package tracking system for their home improvement products, Quaker Windows & Doors turned to Barcodes Inc for help. We created a complete solution for them which included both the hardware and software they needed to automate their, currently manual, process. Honeywell Dolphin 6500 mobile computers, accessories and Z-Space custom software were combined to fulfill their needs. This new system eliminated manual errors, created accurate delivery statuses and confirmations for their customers and minimized the customer service-related issues Quaker was previously dealing with. Needless to say, the process also became much more efficient for them.

Account Manager: Charles Mycoff

Filed under: BarcodesInc,Case Studies