Star TSP100 futurePRNT Receipt Printer is Pet Store Chain’s Best Friend

Posted October 20, 2009

Star TSP100 futurePRNTUncle Bill’s in one of the most successful pet store chains in Indianapolis, due in part to its highly successful marketing program that includes coupons with vibrant colors and eye-popping graphics. Unfortunately, their old POS system was a dog in terms of performance. Thanks to Star receipt printers, however, Uncle Bill’s new POS system is turning out to be their best friend.

The key to the change in the POS system’s performance was switching the original receipt printer with Star Micronics America’s TSP100 futurePRNT, which features the speed and overall printing capability necessary to accommodate Uncle Bill’s dynamic coupons and receipts. With the original printer, it would take as long as 15 minutes to print one of Uncle Bill’s dynamic receipts. Once the TSP100 futurePRNT was installed, the same receipts took less than 15 seconds to print!

It’s no surprise to Craig Curry, who believes the TSP100 futurePRNT stands above all the other POS thermal printers on the market. “It’s superior to anything I’ve ever seen when it comes to receipt printers. There’s nothing out there that can touch it. Whether it’s 2-inch or 4-inch receipts, it doesn’t matter.”

Speed is one thing, quality is another. Uncle Bill’s corporate coupons are transcending shades of red, orange, and yellow. Plus, Uncle Bill’s logo has fine detail that makes it difficult to duplicate. The TSP100 futurePRNT passed both of these challenges with flying colors.

The TSP100 futurePRNT has shown to be exactly what Uncle Bill’s needed and it is being used in all three pet centers around Indianapolis. Star Micronics has designed theTSP100 futurePRNT with an internal power supply and packaged the printer with all accessories, drivers, and software included. Another plus of the TSP100 futurePRNT is that it’s certified by major software houses, all making for simple and flexible integration.

“It gives me everything I need in one box. You take it out of the box and it works. You don’t have to worry about forgetting a cable or a power supply. It may seem like an innocuous little thing but not having those things leads to delays and extra phone calls, which translates into lost time and money for us,” explained Curry.

The support and responsiveness of Star Micronics has really made the company shine. “Everything I’ve ever asked Star to do, they’ve done. I have never worked with a company that is more responsive. I just know they’ll help me get things done.”

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